Terms of Service

Last updated 24 August 2026

These terms govern your use of Aevia, a web application for life cycle assessment, together with its connector software and any related services (the Service). By creating an account, and by continuing to use the Service, you agree to them.

1. Who you are contracting with

The Service is operated by Sistemik SpA, tax identification (RUT) 78.493.576-0, registered office in Santiago, Chile (we, us). Contact: hello@aeviamodeler.ai.

Payments are processed by Paddle.com Market Ltd, which acts as the merchant of record for purchases. Your purchase is therefore also subject to Paddle's own buyer terms, and your card statement will show Paddle rather than us.

2. Eligibility and your account

• You must be at least 18 and able to enter a binding contract.
• You are responsible for the accuracy of your registration details, for keeping your credentials secure, and for activity under your account.
• One account is for one person. Sharing credentials is not permitted; if you need multiple people to have access, contact us.
• We may decline or close a registration where we reasonably believe it is fraudulent, automated, or intended to obtain repeated signup credit.

3. What the Service is — and what it is not

Aevia is a professional tool that assists a competent practitioner. It is not a substitute for professional judgement, and it does not perform any of the following:

• It does not issue verified environmental declarations, EPDs or certifications, and it is not a conformity-assessment or verification body.
• It does not perform the critical review required by ISO 14040/14044 for comparative assertions disclosed to the public.
• It does not guarantee that any assessment, figure or document it produces is correct, complete, or fit for a regulatory submission.

Outputs are generated with the assistance of large language models and third-party calculation engines. Language models can be confidently wrong. You remain the author of your assessment and are responsible for reviewing, validating and standing behind anything you rely on or publish. Where an output will be used for a regulatory, contractual or public purpose, you are responsible for having it independently reviewed.

4. Your content, and ours

You keep all rights in the data, documents, models and assessments you bring to or create in the Service (Your Content). You grant us only the limited licence needed to operate the Service for you: to store, process, transmit and display Your Content, and to send the parts of it necessary to complete a request to the third-party providers described in clause 6.

We do not sell Your Content. We do not use it to train our own models, and we do not make it available to other users.

Everything that is not Your Content stays ours or our licensors': the Service itself, its software, interfaces, design and documentation, and the Aevia name and branding. For as long as your account is active we grant you a limited, non-exclusive, non-transferable right to use the Service under these terms. That is permission to use it, not a transfer of any ownership in it, and no other right is granted by implication.

5. Third-party engines and licensed databases

• Aevia can connect to an openLCA installation that you run and control. openLCA is developed by GreenDelta GmbH and is not provided by us.
• Any commercial life cycle inventory database you use — ecoinvent or otherwise — is licensed to you by its licensor, not by us. We do not currently supply, sublicense, host or redistribute any commercial database. Your obligations under that licence are unchanged by using Aevia, and you are responsible for ensuring your use of it through a third-party interface is permitted by its terms.
• When you connect your own engine, calculations execute on your hardware against data you already hold. Aevia stores the identifiers and structure of the systems you build, the display names needed to render them, and the results you calculate. It does not extract the underlying datasets from your database.
• Databases we host are ones whose licences permit it. Their own terms apply to them.

6. Third-party services we use to operate

Operating the Service requires sending parts of a request to providers acting on our behalf: large-language-model providers to generate responses, a web-search provider when you use search, an email provider for transactional mail, and Paddle for payments. These are listed, with what each receives, in the Privacy Policy.

7. Plans, credits and payment

• The Demo plan includes a one-time credit grant on email verification. It is a gift, not a recurring allowance, and it is granted once per person.
• An account on the Demo plan also receives a one-month trial of the paid features the Demo plan otherwise withholds, beginning when the email address is verified. The trial is granted once per account, does not renew, and ends automatically without notice or charge. It switches those features on and changes nothing else: it does not change the usage limits of the Demo plan, nor the set of assistant models available on it, and both apply throughout. Nothing you created during it is removed when it ends, though features that require a paid plan or add-on stop being available.
• The Base plan is a monthly subscription. Each add-on is a further monthly subscription billed alongside it, and requires a paid base plan; add-ons may be added or removed at any time. All of them renew monthly until cancelled. Prices are stated on the pricing page and may change for new subscribers; we will give existing subscribers at least 30 days' notice before any change affects them.
• Credits meter assistant usage, and reach an account two ways. A paid plan includes an allowance that renews every week while the subscription is active; it is part of the subscription price, and unused allowance does not carry into the following week. Separately, you may top up a pre-paid wallet, which funds usage beyond the allowance and does not expire.
• Nothing is ever charged automatically to cover overage. When the allowance and the wallet are both exhausted the assistant pauses, and the rest of the Service — your workspaces, systems, assessments and reports — remains accessible.
• Credits have no cash value, are not a deposit, cannot be transferred between accounts, and are not redeemable for money except as set out in the Refund Policy.
• Prices are in US dollars and exclude any tax that Paddle is required to collect in your jurisdiction.

8. Acceptable use

You agree not to:

• use the Service for any unlawful purpose, or in breach of any law or regulation that applies to you;
• use it to send spam, to impersonate anyone, or to commit or facilitate fraud;
• infringe anyone's intellectual property or other rights, including a database licensor's;
• interfere with the security or integrity of the Service — introducing malware, probing or scanning for vulnerabilities, scraping it by automated means, or trying to reach any account, system or data that is not yours;
• attempt to bypass a quota, limit, or access control;
• create multiple accounts to obtain repeated signup credit;
• use automation to generate load beyond ordinary interactive use, or to create stored objects in bulk;
• resell or white-label the Service without our written agreement.

We may apply rate limits, and may suspend an account that is causing harm to the Service or to other users. Where practical we will contact you first.

9. Availability

We do not promise uninterrupted availability. The Service is offered as-is and as-available, and during this early period you should expect occasional maintenance and change. We will not intentionally delete Your Content without notice, and if we discontinue the Service we will give you reasonable notice and a means to export your work.

10. Liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential loss, nor for lost profits, lost business, or the cost of a substitute service. Our total liability arising from the Service is limited to the greater of the amount you paid us in the twelve months before the claim, or US $50.

Nothing here excludes liability that cannot lawfully be excluded, and nothing limits your rights as a consumer where mandatory consumer law applies to you.

In particular, and given clause 3: we are not liable for any decision, filing, publication or commercial outcome based on an assessment produced with the Service.

11. Ending the agreement

You may stop using the Service and delete your account at any time. You may cancel a subscription at any time; it remains active until the end of the period you have paid for. We may suspend or terminate access for material breach of these terms, for non-payment, where we reasonably believe there is a security or fraud risk, and for repeated or serious breaches of clause 8. On termination you may export Your Content for 30 days, after which we may delete it.

12. Changes to these terms

We may update these terms. For a change that materially reduces your rights we will give at least 30 days' notice by email, and continuing to use the Service after it takes effect means you accept it. Every version is dated at the top of this page.

13. Governing law

These terms are governed by the laws of Chile, and the courts of Santiago, Chile have exclusive jurisdiction, except where mandatory consumer-protection law in your country of residence gives you the right to bring proceedings locally.

14. Contact

Questions about these terms: hello@aeviamodeler.ai.